Privacy Policy – TherapyMart.in

Last Updated: 06 June 2026

At TherapyMart.in, we respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how TherapyMart.in (“TherapyMart”, “we”, “our”, or “us”) collects, uses, stores, processes, shares, and protects your personal information when you visit, browse, register, purchase products, use our services, contact our support team, subscribe to our communications, participate in promotional activities, or otherwise interact with our website. By accessing or using TherapyMart.in, you consent to the collection, storage, processing, and use of your personal information as described in this Privacy Policy.

TherapyMart.in is operated by Surendra Dhakarwal and provides alternative therapy equipment, wellness devices, healthcare products, educational materials, therapy tools, accessories, training resources, and related services to customers in India and around the world. To provide and continuously improve our services, we may collect various types of information from users. The information we collect may include your name, address, mobile number, email address, billing information, shipping information, payment details, order history, communication records, account credentials, preferences, product reviews, support requests, IP address, browser information, device information, operating system details, location information, cookies, usage data, and any other information voluntarily provided by you while using the website.

When you create an account, place an order, subscribe to newsletters, contact customer support, participate in surveys, submit product reviews, request warranty service, register for educational programs, attend training events, upload content, or otherwise interact with TherapyMart.in, we may collect and store the information you provide. If you choose not to provide certain information, some features, products, services, or functionalities may not be available to you.

We automatically collect certain technical information when you access our website. This may include your Internet Protocol (IP) address, browser type, device type, operating system, network information, geographic location, referral sources, pages viewed, time spent on pages, clickstream data, shopping activity, search history, and interactions with our content, advertisements, and services. This information helps us understand user behavior, improve website performance, enhance security, prevent fraud, and provide a better customer experience.

TherapyMart.in may use cookies, web beacons, pixels, tracking technologies, and similar tools to recognize your browser, remember preferences, improve functionality, analyze website traffic, personalize content, measure marketing effectiveness, and enhance user experience. Cookies help us provide convenient features such as shopping cart functionality, account login, personalized recommendations, and secure transactions. Users may disable cookies through browser settings, although doing so may limit certain website features and functionality.

We use personal information for a variety of legitimate business purposes, including processing orders, delivering products, providing customer support, managing accounts, processing payments, verifying identities, preventing fraud, conducting analytics, improving website performance, personalizing user experiences, communicating with customers, providing warranty services, managing educational programs, responding to inquiries, complying with legal obligations, resolving disputes, conducting marketing activities, and developing new products and services. We may also use information to send updates, newsletters, promotional offers, product announcements, educational content, and other communications that may be relevant to our customers. Users may opt out of promotional communications at any time.

TherapyMart may share personal information with trusted third-party service providers who assist us in operating our business. These service providers may include payment processors, courier companies, logistics partners, hosting providers, technology providers, analytics services, marketing agencies, customer support providers, warranty service providers, educational partners, and professional advisors. Such third parties are permitted to use information only for the specific services they perform on our behalf and are expected to maintain appropriate confidentiality and security measures.

We may disclose personal information when required by law, court orders, regulatory authorities, government agencies, law enforcement bodies, or other legal processes. We may also disclose information when necessary to protect the rights, property, safety, security, operations, customers, employees, business partners, or legal interests of TherapyMart or others. In the event of a merger, acquisition, restructuring, business transfer, asset sale, financing transaction, or similar corporate activity, customer information may be transferred as part of the business assets subject to applicable legal requirements.

TherapyMart does not sell, rent, or trade customer personal information to third parties for their independent marketing purposes. Any information sharing is conducted solely for legitimate business, legal, operational, or service-related purposes as described in this Privacy Policy.

We implement reasonable physical, electronic, administrative, and technical safeguards to protect personal information against unauthorized access, disclosure, alteration, misuse, loss, destruction, or theft. Security measures may include encryption technologies, secure payment processing systems, restricted access controls, authentication procedures, firewalls, monitoring systems, and regular security reviews. However, no method of electronic transmission, storage, or processing can be guaranteed to be completely secure, and users acknowledge that information is transmitted at their own risk.

Users may access, review, update, or correct certain personal information through their account settings or by contacting our customer support team. Users may also request information regarding the personal data maintained by TherapyMart, subject to applicable legal limitations and verification requirements. We may retain personal information for as long as necessary to provide services, fulfill contractual obligations, comply with legal requirements, resolve disputes, enforce agreements, maintain business records, and protect our legitimate interests.

TherapyMart.in may contain links to third-party websites, applications, platforms, services, social media pages, educational resources, or external content. We are not responsible for the privacy practices, policies, security measures, or content of such third-party websites. Users should review the privacy policies of those third parties before providing personal information.

Our services are intended for use by adults. Individuals under the age of 18 should use the website only under the supervision of a parent or legal guardian. We do not knowingly collect personal information from children without appropriate authorization. If we become aware that information has been collected from a child without proper consent, we may take steps to remove such information.

Because TherapyMart serves customers worldwide, personal information may be processed, stored, transferred, or accessed in countries other than the user’s country of residence. By using TherapyMart.in, users consent to such international transfers, storage, and processing of information where permitted by applicable law.

We reserve the right to update, modify, amend, replace, or revise this Privacy Policy at any time without prior notice. Changes become effective upon posting on TherapyMart.in. Continued use of the website after publication of revised policies constitutes acceptance of the updated Privacy Policy. Users are encouraged to review this page periodically to stay informed about our privacy practices.

If you have any questions, concerns, complaints, requests, or inquiries regarding this Privacy Policy, personal information, data protection practices, or privacy-related matters, you may contact us at:

TherapyMart.in
Founder & CEO: Surendra Dhakarwal
Address: 100, Pravasi Nagar, Murlipura, Near Om Mother & Child Hospital, Jaipur – 302039, Rajasthan, India
Phone: +91 9509644799
Email: info.therapymart@gmail.com

By accessing, browsing, registering, purchasing, communicating with us, or otherwise using TherapyMart.in, you acknowledge that you have read, understood, and agreed to this Privacy Policy in its entirety and consent to the collection, storage, processing, use, and disclosure of your information as described herein.